Canny: Customer Feedback Management Software and Tools
Automate customer feedback collection and analysis to drive informed product decisions and manage roadmaps efficiently.Introduction
What is NewCapture feedback automatically with AI NewCapture is a platform designed to streamline and automate the process of collecting, analyzing, and prioritizing customer feedback. It leverages AI to capture feedback from various sources, such as customer conversations, feedback portals, and customer support tools. This enables product teams to make data-driven decisions by centralizing all feedback in one place. What are the characteristics of NewCapture NewCapture offers several characteristics that make it a robust platform for feedback management. First, it automatically captures and deduplicates customer feedback, ensuring that no valuable insights are lost. Second, it provides smart replies and comment summaries to help teams clarify and understand complex feedback. Third, it integrates seamlessly with various tools like project management, customer support, and CRM solutions, allowing for efficient workflow. Finally, it supports
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